All of Our LaserShip Locations Are Ready for Your Holiday Deliveries

All of Our LaserShip Locations Are Ready for Your Holiday Deliveries

LaserShip locations along the East Coast are ready to handle all of your holiday deliveries, as well as those that you have throughout the year. We have been working with our partners and customers and have carefully planned for spikes that occur throughout the year. LaserShip Next Day delivery is a popular choice because it is both fast and cost-effective. We can get your deliveries along the East Coast to their destination by 8pm, to residential addresses, and by 6pm, to businesses. We have the largest One Day footprint along the East Coast. Our LaserShip locations allow us to have the flexibility that other delivery companies do not have. We can arrange pickup and delivery based on your needs, not on ours. We have designed our infrastructure to be flexible and nimble, so you are able to meet your customers’ requests and special requirements quickly. In addition, we offer choices in our Next Day delivery service. We provide custom cost savings to each customer, based on their individual needs.

LaserShip Locations Use Residential Experts to Deliver

Our LaserShip locations each have residential delivery experts who know the areas where they deliver like no one else. Traffic, inclement weather, parades, or other events cannot hold them back. They do not need to depend on the main highways as their only route, because they are familiar with back roads and shortcuts that help them deliver your packages, even when road conditions are not favorable. Our locations from Maine to Florida rely on our 600 LaserShip employees for fast sorting and loading, so that your packages are quickly on their way.

LaserShip Reviews on Our Fast Delivery

LaserShip Reviews on Our Fast Delivery

LaserShip reviews on our services are very good, and we are always working to make them even better. We will not be satisfied until each and every package arrives at its destination on time, without damage. Our Continual Improvement Program has helped us change any complaints to positive reviews with steps such as monitoring shipments by GPS, minimizing variations in our Standard Operating Procedures, and our Operations Team training. When we have consistency in training, we know that all LaserShip locations from Maine to Florida are following the procedures that we expect at every LaserShip facility. If there is a problem, we work quickly to find a solution. We also take these steps to deal with issues that arise:

  1. Detailed data capture of every delivery issue that occurs
  2. Issues analyzed to identify patterns for fast resolutions
  3. Daily conference calls with all operational managers are held to address any issues that arise

As all of our 600 LaserShip employees and 2,500 independent carriers continue to meet the high standards that we have set for our deliveries, our LaserShip reviews remain consistently positive. The bulk of the feedback that we receive is from customers who want to thank us for our services, or to tell us how pleased they are with our fast, accurate delivery.

LaserShip Reviews Inspire Us to Improve Even More

Our efforts to become the very best and to deliver a quality service to all of our customers has led us to the process of working towards Lean 6 Sigma certification. LaserShip reviews inspire us to continue to improve, because we know that our customers from many different industries depend on us.

LaserShip Is Ready to Get Your Packages Delivered During the Busy Season

LaserShip Is Ready to Get Your Packages Delivered During the Busy Season

Our LaserShip delivery services are ready to handle spikes in the fast-changing market conditions during the holiday season. With 600 devoted employees at LaserShip, plus 2,500 independent couriers, we do whatever it takes to get your deliveries to their destinations as we promised to do. We use a wide range of transportation options, depending where your package needs to go. You can call our Customer Service at (800) 527-3764 for information or package pickup.

Services that We Offer at LaserShip

We offer these services for fast delivery:

    • LaserShip Same Day Delivery – Available in every major market up and down the East Coast. We can get packages delivered within hours after you call us for pickup. We offer immediate response and flexible service choices. When your package arrives at the receiver’s address, we will notify you by email, text, or smart phone app. We offer delivery 7 days a week.
    • LaserShip Next Day Delivery – We have the largest one day footprint on the East Coast, so if you need fast delivery to this area that is home to about one-third of the US population, call us at LaserShip. We have one day service hubs that reach into the Northeast, mid-Atlantic, Southeast and down into Florida. Residential addresses receive their deliveries by 8pm the next day. We will deliver to businesses by 6pm the next day. This service is also available every day of the week.
    • LaserShip Global Priority Delivery – Your time-critical deliveries can be sent anywhere in the world with LaserShip Global Priority Delivery. Our team quickly begins to work to find cost-effective ways to get packages where they need to go, whether by next-flight-out, charter, commercial aircraft, or truck. We also offer this service 7 days each week.

Many Industries Depend on Us at LaserShip

Many Industries Depend on Us at LaserShip

At LaserShip, we have worked to provide the unique solutions that many different industries rely on us to provide. We have continued to improve our services and to add on new delivery options for our customers over the past 26 years that we have been in business. By combining service enhancements with cost-eliminating technology, we have been able to bring our customers relevant and scalable delivery strategies. Some of the industries that we serve are e-commerce, pharmaceutical, life sciences, supplies, professional services, and aircraft on ground. Our life sciences services are patient-focused and are used for these purposes:

  • Blood testing
  • Oncology
  • Infectious disease
  • Research and transportation

We are able to support the air and ground transportation of life science specimens, organs and tissue, blood, and life-saving drugs. Our drivers are HIPPA- and OSHA-compliant and are dedicated to following your protocols to ensure controlled chain of custody. You can monitor your shipment at any time with our web-based tracking.

LaserShip is Prepared to Serve Your Industry

LaserShip uses both ground and air transportation to serve pain and addiction diagnostics labs across the country, both in urban and rural areas. You will not have missed pickups or delayed deliveries with our customized ground/air solutions. Most facilities receive samples into their central labs 6 to 8 hours earlier than national overnight carriers deliver. Hospitals also count on us for the delivery of blood products, lab specimens, x-rays, medical supplies, and interoffice mail. LaserShip advantages include temperature sensitive transport, bar code scanning, digital signature capture, real-time tracking, delivery web-monitoring, and more services. Because of these, we have become the country’s number one partner for leading hospital groups.

We Have Worked to Eliminate Virtually All LaserShip Complaints

We Have Worked to Eliminate Virtually All LaserShip Complaints

We use a variety of methods to ensure quality assurance at LaserShip, and, because of the steps that we have taken, almost all LaserShip complaints have been eliminated. We realize that even though we are devoted to providing the best possible service to our customers, there will occasionally be a late delivery or damaged package. Our Continual Improvement Team holds daily conference calls with all operation managers to address any issues that arise. These issues are resolved quickly, and we analyze the situation to discover why the issue occurred. Next, we take steps to ensure that further problems do not happen in the future. We have minimized variability in Standard Operating Procedures to ensure reliable, consistent service to our customers. Here are a few other steps that we have implemented to eliminate and prevent LaserShip complaints:

  • GPS monitoring of shipments
  • Detailed data capture of every delivery issue
  • Operations Team training

LaserShip Complaints Are Taken Seriously

Some delivery companies take complaints as simply being part of their business, but we take LaserShip complaints seriously. We realize that behind each complaint is one of our valuable customers who has depended on us for on-time, accurate delivery without damage. By attempting to improve our service to be even better, we are working to ensure that none of our customers has a reason to be unhappy with our service. Our goal is that every single customer can sit back and relax when they trust us with their deliveries. We are currently working towards Lean 6 Sigma certification because of our commitment to providing excellent service.

LaserShip Locations Are Strategically Placed along the East Coast

LaserShip Locations Are Strategically Placed along the East Coast

Our LaserShip locations are regularly evaluated and analyzed by our Continual Improvement Team at Lasership to be sure that they are doing the job that they are designed to do. Each LaserShip location has been placed at a certain point along the East Coast to ensure that deliveries arrive as promised. We take on-time delivery seriously, and if a LaserShip location needs to be changed, we are ready to take the steps to make the change as quickly as possible. Our LaserShip corporate headquarters are located in Vienna, Virginia, and we have sorting facilities, regional delivery hubs, sorting facility line hauls, and delivery hub line hauls placed in locations from Florida to Maine.

We Evaluate LaserShip Locations on a Regular Basis

Our LaserShip locations are an important part of our delivery system. Every day, we hold conference calls with all operational managers to address any issues that arise. At this time, we examine our locations to be sure that they are fulfilling their purposes. We have moved locations recently, such as our Dulles LaserShip that required a larger facility to handle the vast amount of business in this area.

Our unique technology also ensures that deliveries arrive on time. Customers, as well as our staff, may view the location of a package, anywhere along the way, with real-time integration with our customer’s internal customer service platforms, order software, and management portals for smooth, rapid transfer of information. Our mobile technology includes handheld scanners that feed package location and shipment status information to a real-time web-based database. Tracking system APIs are open for web-based customer reporting, as well.

LaserShip Reviews on LaserShip Global Priority Delivery

LaserShip Reviews on LaserShip Global Priority Delivery

We always carefully monitor our LaserShip reviews to look for ways to make our services even faster and more efficient. One of our delivery services is LaserShip Global Priority delivery. We continually get positive reviews on this time-critical service. Our team of specialists is there to quickly help you find the most affordable, efficient way of getting your delivery to its destination in the fastest way possible. We partner with businesses in industries such as aviation, medical, biopharmaceutical, entertainment and technology mission-critical domestic and international deliveries. To accomplish this, we offer these Global Priority services:

  • Next Flight Out
  • Express Freight
  • On Board Courier
  • Air Charter
  • International

Our Global Priority team has the knowledge and expertise to know which way to get your delivery accomplished in an affordable manner that will get your delivery to its destination in the least amount of time possible.

LaserShip Reviews Appreciate Our Global Priority Delivery

We have designed our Global Priority delivery to have the features that our customers need, and we are able to save you money by using a variety of strategies to accomplish this goal. LaserShip reviews tells us that our creative cost control options are helpful in keeping time-critical deliveries affordable for our customers. Our customers also appreciate our all-inclusive door-to-door charges and customized pricing that is based on their shipping patterns. Our international tariff experts are driven to save our customers money, and you can reach LaserShip Operations Center that is staffed 24/7, every minute of the day or night.

We Have Saturday and Sunday Delivery at LaserShip

We Have Saturday and Sunday Delivery at LaserShip

When you need delivery on the weekend, you can call us at LaserShip. We offer our well-known Same Day Delivery, even on weekends. Just because it is Saturday or Sunday doesn’t mean that you do not have time-critical deliveries that need to arrive within hours. We work with many industries at LaserShip, and we know that patients need their prescriptions, hospitals and donor sites continue to operate, and business goes on for many industries over the weekend. Our Same Day delivery is available in every major market along the East Coast, from Florida to Maine. Your delivery will arrive within hours when you call us at LaserShip. You can reach our friendly customer service representative at (800) 527-3764.

LaserShip Serves the Pharmaceutical Industry

Many industries depend on us at LaserShip, including those in all phases of the pharmaceutical industry. We understand that our delivery impacts patient care, whether assisting a patient’s critical transition from hospital to home, or if we are responsible for delivering life supporting medications that the patient needs. Our home infusion services are provided by a select team of drivers and delivery coordinators who ensure that deliveries arrive as promised. We provide additional staffing when it is needed most of all: weekends and evenings. You can be sure that all OSHA/HIPPA-compliant, AOB paperwork will be returned within 24 hours. Other pharmaceutical services that we provide are these:

  • Wholesale pharmaceutical
  • Retail pharmacy
  • Long-term care pharmacy

Call us at LaserShip when you need new resident admission STAT delivery to your long-term care facility, or for any other delivery needs related to the pharmaceutical industry. We are there for you on weekends and evenings, with extra staff ready to get your deliveries to their destinations quickly and accurately.

LaserShip Technology Is Designed for Maximum Delivery Status

LaserShip Technology Is Designed for Maximum Delivery Status

Our LaserShip technology has been designed to provide the best delivery status visibility for you, your customers, and our operations team. We provide web-based tools that allow you to control the delivery process for your customers. Our LaserShip Supply Chain Solutions team designs a customized Delivery Management Portal with some or all of these features for you, depending on the needs of your company:

  • Digital signature capture
  • Real-time tracking at the package, route, stop, driver, and scan levels
  • Comprehensive reporting
  • Electronic invoicing
  • Automated reporting; i.e., OS&D, performance, cost
  • Online inquiries

Our customers find that the real-time integration with their internal custom service platform, order entry software, and management portal that provides backend track and trace functions is a great solution for all of their delivery needs. When you need critical information, we support a range of information transfer protocols that ensure rapid transfer of important data.

LaserShip Mobile Technology Keeps You Updated on Package Locations

Our mobile technology at LaserShip is an important in allowing us to provide real-time visibility of all shipments at all times. We use handheld scanners to feed package location and shipment status information to a real-time web-based database. The tracking database is dynamically linked to our customers’ internal systems for true embedding from manifest to delivery. In addition, tracking system APIs are open for web-based customer reporting. Our in-house Development Team has years of experience in supply-chain processes that enable fast turnaround of projects and which ensure fast time to market. We partner with many different TMS providers, including ADSI, Agile Networks, and Malvern, to ensure that we continually provide the best delivery service possible to our customers.

LaserShip Complaints Are Dealt with Swiftly

LaserShip Complaints Are Dealt with Swiftly

Our goal at LaserShip is to not receive any complaints whatsoever. We work diligently to ensure that all of our customers are satisfied with the service that they receive from us. If an unforeseen event occurs, such as inclement weather, damage, or human error, we try to make things right for you. Taking on-time delivery seriously means that we do not want any of our customers to be less than completely satisfied. We have implemented a Continual Improvement Program to help us reach our goal of delivering every package on time to the right address without any damage. We begin our attempt to provide quality assurance from the time that we receive the shipment, until it has been delivered and our employee or an independent contractor has attained proof-of-delivery. Some of the steps that we take to ensure that our customers receive the best delivery service possible are these:

  • We monitor all shipments by GPS
  • Detailed data capture of every delivery issue is required
  • We analyze issues to identify patterns so that we can find ways to solve problems and find solutions
  • Each day, we have conference calls with all operational managers to address issues
  • We minimize variability in Standard Operating Procedures
  • Our Operations Team training takes place to ensure that all LaserShip employees are on board

We Receive Few LaserShip Complaints

By far, our customer reviews compliment us on our swift, accurate delivery service. LaserShip complaints happen occasionally, and when they do, we take them very seriously. We are working to obtain Lean 6 Sigma certification, because of our commitment to providing quality service to each one of our customers.

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